Profile
A Total Solution Provider Since 1984
PROFILE
Since 1984
Our Philosophy
Xerojaya group’s philosophy is to be successful in the Office Equipment and Automation industry by souring world class products, providing high quality and meet efficient performance in office technology today as well as offer it’s impeccable after sales service to customers. We, the Xerojaya Group, recognize our role is to create happy and loyal customers. Focus on happy customers through knowledge of our customers. Competitors and our own company. Compete with our competitors on quality and a complete range of solution that ensure total customer satisfaction.
Our Business
The Company’s unique service and marketing strategy is aggressively demonstrated and marketed through the provision of innovation services. This may include: Technical Product Knowledge and Product Integration Assistance, High-priority Lead Generation, Product Demonstration, Joint sales Calls, Incentives & Promotions, Loan and Evaluation Equipment, Trade in program, Training for sales and technical support staff
Mission Statement
The Company will provide a complete quality service at a reasonable cost to its clients and will continue to seek improvement in all aspects of its service and ensuring its shareholders with a satisfactory return on their investment.
Our Objectives
- To provide fully trained technicians, specialized with the company area of business and to ensure continuing education of the company staff in the lasted technological advantages.
- To provide an efficient expediting service to our clients, ensuring the delivery of goods within the required time scale.
- To ensure all the company staffs are aware of their responsibilities and contribution to the profitability of the company.
- To provide on-going Safety training for all the company staff and ensure a full understanding of office, workshop, plants and offshore safe practices and hazards.
- To operate a quality Assurance System complying with ISO 9002 and attain accreditation. To ensure compliance with the S.I.R.I.M. registration for all the company accredited calibration services.